Speaker
Mrs
Malysa Martin
(CELLS)
Description
Seeking new solutions to improve the coordination of support and development activities that until little were fragmented in different tools, ALBA has deployed a unique management system that combines state-of-the-art service and project management best practices. Now, 100% of ALBA support groups from Beamline Support, Controls, Electronics, IT, MIS, Health & Safety, Infrastructure, Engineering Transversal, Communication and more, manage their support and development activities in a single, agile service management tool that significantly improves the collaboration between teams and results in an agile service portfolio management.
Primary author
Mrs
Malysa Martin
(CELLS)
Co-authors
Mrs
ANA BELEN MARTINEZ BONILLO
(ALBA Synchrotron)
Mr
Antoni Pérez Font
(ALBA Synchrotron)
Carles Colldelram
(ALBA Synchrotron)
Daniel Salvat Iturbide
David Fernández
Edmundo Fraga
(ALBA Synchrotron)
Guifré Cuní Soler
Lluïsa Fuentes Ramírez
Oscar Matilla
(ALBA - CELLS)
