Industrial Office - survey

Survey

Evaluation

Name of the company. Nombre de la empresa.

(Do not fill in case you want it to be anonymous/No rellenar si se desea que sea anónima)

Which beamline/laboratory did you use? Qué beamline/laboratorio ha usado?

BL11-NCD-SWEETBL24-CIRCEOptics and metrology labMagnetic measurements labBL13-XALOCBL29-BOREASBL22-CLAESSBL01-MIRASBL09-MISTRALBL04-MSPD

How were the preparatory meetings, initial contacts, pre-service support? Como fueron las reuniones preparatorias, contactos iniciales, soporte pre-servicio?

No selection

Poor

Unsatisfactory

Satisfactory

Not applicable

Excellent

Did the measurements allocated date fulfill your requirement? La fecha en la que se programaron las medidas cumplió tus necesidades?

No selection

Yes

Not applicable

No

Did the measurements started/finished according to the scheduled time? Las medidas empezaron/acabaron según el tiempo acordado?

No selection

Yes

Not applicable

No

How was the scientific support during the measurements? Cómo fue el soporte científico durante las medidas?

No selection

Poor

Unsatisfactory

Satisfactory

Not applicable

Excellent

How was the beamline working technically (software, remote access, etc.)? Cómo funcionó la beamline técnicamente (software, acceso remoto, etc.)?

No selection

Poor

Unsatisfactory

Satisfactory

Not applicable

Excellent

Were the technical problems solved successfully? Se resolvieron los problemas técnicos de manera satisfactoria?

No selection

Yes

Not applicable

No

Is the data obtained according to your request? Los datos obtenidos cumplen con tu solicitud?

No selection

Poor

Unsatisfactory

Satisfactory

Not applicable

Excellent

Is the report fulfilling your request? El informe cumple con tu solicitud?

No selection

Poor

Unsatisfactory

Satisfactory

Not applicable

Excellent

How was the support received from your contact person at ALBA during the whole service? Cómo fue el soporte recibido por parte de tu persona de contacto en ALBA durante el servicio?

No selection

Poor

Unsatisfactory

Satisfactory

Not applicable

Excellent

How does this ALBA service compare with other facilities? Cómo comparas este servicio en ALBA con el de otras instalaciones?

No selection

Poor

Unsatisfactory

Satisfactory

Not applicable

Excellent

Overall service quality evaluation. Evalúa la calidad del servicio en general

No selection

Poor

Unsatisfactory

Satisfactory

Not applicable

Excellent

Please, leave any other comment. Por favor, déjanos cualquier otro comentario

Your answers will be submitted anonymously.